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Connecting with civic authorities on WhatsApp is changing into a lifestyle for hundreds of thousands of Indians. From accessing important companies, getting start and loss of life certificates, door-to-door rubbish assortment to registering complaints, citizen companies throughout a number of states at the moment are obtainable with the contact of a button on WhatsApp. Going digital, with the simplicity of WhatsApp, has improved efficiencies for Municipal Firms by decreasing the time to handle grievances and led to an elevated real-time engagement with residents. This actually powers the imaginative and prescient of Digital India by making governance accessible to all.
Speaking about WhatsApp’s steady endeavour to assist getting digital governance options nearer to residents throughout the nation, Ravi Garg, Director Enterprise Messaging, India – Meta stated, “We’re enthusiastic about working along with administrations throughout the nation to assist them empower and allow residents with digital entry to straightforward governance options on WhatsApp, in flip, making governance extra inclusive. Residents can now entry companies from proper inside their WhatsApp, at their very own comfort, as an alternative of visiting native workplaces or ready in lengthy queues. This technology-led citizen engagement is tremendously serving to administrations enhance their response time and we’re delighted with the benefit and comfort this brings to our customers’ lives.”
Constructed on the WhatsApp Enterprise Platform, residents throughout India can now join with their metropolis Municipal Firms in a straightforward and handy method on the contact of their WhatsApp.
- Kolkata Municipal Company has launched a citizen-friendly WhatsApp chatbot to allow fast decision of grievances. Moreover, via this chatbot, Kolkata residents get real-time updates on Property Tax info just like the standing of property mutation, enlistment of certificates, and hyperlinks to numerous different civic companies, together with the power to speak with the Mayor instantly. To know extra, say, “Hello”, to Kolkata Municipal Company right here: http://wa.me/+918335999111
- Brihanmumbai Municipal Company launched the MyBMC Help chatbot on WhatsApp. It gives help to residents on a spread of various options like making use of for marriage certificates, accessing start and loss of life certificates, renewal of licences, and so forth. For contact throughout emergencies, the chatbot additionally gives a pace dial quantity 1916. To know extra, say, “Hello” to BMC right here: http://wa.me/+918999228999
- Pune Municipal Company has launched its digital assistant to maintain Pune residents up to date on PMC schemes similar to Girls Youngster Welfare Scheme, Girls Empowerment Scheme, Youth Welfare Scheme, and so forth. The service goals to resolve citizen grievances throughout a wide-ranging necessities like waste assortment, maintenance of public bogs, clearing – sewage accumulation, development particles or littering in public locations, and waste-burning. The WhatsApp chatbot additionally helps to offer certificates and NOCs to the residents, as per their necessities. To know extra, say, “Hello” to PMC right here: http://wa.me/+918888251001
- Patna Municipal Company has launched a WhatsApp chatbot that helps to offer fast and genuine info and normal help to the general public. Residents can use it to trace their automobiles, generate requests for property evaluation, Property Identification Quantity (PID) primarily based funds, and so forth. Residents may also register their grievances on different civic problems with rubbish dumps, avenue lights not working, water leakages, and so forth. To know extra, say, “Hello” to Patna Municipal Company right here: https://wa.me/+919264447449
- Amdavad Municipal Company has launched its complete grievance redressal system chat service on WhatsApp that offers residents a number of choices for – grievance registration, fast registrations, re-opening complaints, and realizing their standing. The chatbot additionally permits entry to straightforward fee for property tax payments. To know extra, say, “Hello”, to Ahmedabad Municipal Company right here: http://wa.me/+917567855303
- Kurnool Municipal Company is the primary City Native Physique (ULB) in Andhra Pradesh to launch a WhatsApp chatbot that permits residents to get immediate and straightforward help on a spread of companies like addressing public grievances, tax funds, sharing suggestions and solutions, and a way to know their Secretariat higher, all inside a WhatsApp chat thread. Merely say, “Hello”, to Kurnool Municipal Company right here: http://wa.me/+919100030250
